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Blue Cross and Blue Shield Association Executive Officers

Our executive officers provide strategic leadership over operations and are dedicated to member company performance and customer satisfaction.

  • Scott P. Serota

    President and CEO
    Biography 

  • William A. Breskin

    Vice President
    Government Programs

    Biography 

  • William J. Colbourne

    Senior Vice President Human Resources and Administration
    Biography 

  • Frank E. Coyne

    Vice President
    Operations and National Programs

    Biography 

  • Kathy Didawick

    Vice President Congressional Relations
    Biography 

  • John T. (Jack) Ericksen

    Vice President
    Federal Relations

    Biography 

  • Jena L. Estes, CPA

    Vice President
    Federal Employee Program

    Biography 

  • Alissa Fox

    Senior Vice President
    Office of Policy and Representation

    Biography 

  • Paul Gerrard

    Vice President
    Strategic Communications

    Biography 

  • Justine Handelman

    Vice President
    Policy

    Biography 

  • Trent Haywood, M.D., J.D.

    Chief Medical Officer
    Office of Clinical Affairs

    Biography 

  • Kari Hedges

    Vice President
    National Programs

    Biography 

  • Mitchell J. Helfand

    Vice President
    Finance

    Biography 

  • Robert Kolodgy

    Senior Vice President
    Financial Services and Government Programs and Chief Financial Officer

    Biography 

  • Shirley S. Lady

    Vice President
    Informatics and Data Operations

    Biography 

  • Scott Nehs

    Vice President
    Deputy General Counsel
    and Assistant Corporate Secretary

    Biography 

  • William B. O'Loughlin

    Vice President
    of the Office of Operational Readiness

    Biography 

  • Doug Porter

    Senior Vice President
    Operations and Chief Information Officer

    Biography 

  • Cynthia Rolfe

    Vice President
    Consumer Brand Strategy

    Biography 

  • Maureen E. Sullivan

    Senior Vice President
    Strategic Services
    and Chief Strategy Officer

    Biography 

  • Jennifer Vachon

    Vice President
    and Chief of Staff

    Biography 

  • Jody Voss

    Vice President
    Strategic Business Services

    Biography 

  • Roger G. Wilson

    Senior Vice President General Counsel and Corporate Secretary
    Legal and Governance

    Biography