Doug Porter serves as senior vice president of operations and chief information officer (CIO) for the Blue Cross Blue Shield Association (BCBSA), a national federation of 36 independent, locally operated Blue Cross and Blue Shield companies. The Blue System is the nation's largest health insurer covering more than 106 million members – one-in-three of all Americans. It is the largest single processor of Medicare claims in the nation, and holds the world's largest privately underwritten health insurance contract – the 5.4 million-member Federal Employee Program (FEP).
Doug’s responsibilities include leadership of all facets of operations, information technology, and analytics within BCBSA, enabling systemwide interoperability and the Association’s National Programs, FEP benefit processing and the support of the Blue Health Intelligence (BHI) analytics company. In his current role, Porter leads the CIO Cooperative where technology is positioned in support of the business across the system of Blue companies. He is a recognized thought leader in the practical application of technology in solving business needs.
Doug has served in various capacities advancing the high-tech sector and state level economic development through his work as an officer of corporate boards, public/private sector collaboration committees, advisory role for two venture funds, and university advisory councils.
Doug has held both technical and business positions in his career including service in the banking, finance, travel, insurance, healthcare and computing industries.
He holds a master’s of science degree in international business from Johns Hopkins University, a bachelor’s degree in management information systems from Jacksonville University, has completed executive professional development work at Harvard and Northwestern universities, and is currently pursuing a fellowship at the Wharton School of Business.