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Engaging and Empowering Consumers

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Engaging and Empowering Consumers: Health Program Engagement

Survey question: During the past 12 months, have you or others covered on your health insurance plan used any of the following programs offered by your health insurer or employer? Other Surveys
During the past 12 months, which of the following have you researched for yourself or others?
During the past 12 months, which of the following resources have you used to research quality information about doctors and/or hospitals?
During the past 12 months, which of the following websites have you used to research quality information about doctors and/or hospitals?

Percentage of Consumers Indicating Participation in Health Management Programs, 2007

CDHP consumers are more engaged in wellness programs.

*Significantly different from Non-CDHP result at a 95 percent confidence level

Note: Includes both employer and health insurer sponsored wellness programs

Source: Blue Cross and Blue Shield Association (2007) CDHP Member Experience Survey


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