BlueCard for Professionals: Filing Claims for BlueCard Members

Regardless of where your BCBS Plan patient is a member, you follow these three easy steps for claims reimbursement:

To file claims for Blue members, please follow these three easy steps:

1. Ask members for their current member ID card and check eligibility and benefits electronically via your local Blue Plan or by calling 1.800.676.BLUE (2583). Be sure to provide the member's three letter alpha prefix.
2. Verify the member's cost sharing amount before processing payment. Please do not process full payment upfront.
3. Once the member receives care, submit their claim to your local Blue Cross and/or Blue Shield Plan for reimbursement.  For providers contracted with multiple Blue Plans (i.e. in contiguous counties, overlapping service areas or remote providers) please contact your contracted Blue Plan for claim filing instructions.

If you have questions about claim status, please contact your local Plan electronically or via phone or find them online with Plan Finder.