; Blue Cross And Blue Shield Of Vermont Opens Health Care Exchange Phone Line
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Press Release

Blue Cross And Blue Shield Of Vermont Opens Health Care Exchange Phone Line

Company will assist Vermonters transiting to state- run Vermont Health Connect

April 23, 2013

BERLIN – Blue Cross and Blue Shield of Vermont (BCBSVT) today announced a new phone line to provide assistance for Vermonters transitioning to the new state-run health benefits exchange called Vermont Health Connect.

As part of the company’s mission commitment to outstanding member experience, BCBSVT has transitioned staff and provided specialized training to answer questions and support Vermonters in this unprecedented time of change. Vermonters are urged to call 1-800-255-4550 Monday through Friday 8:00am to 6:00pm for information and help regarding the Exchange and what is means for you or your business.

“These are extraordinary times for our State and our people,” said Blue Cross and Blue Shield of Vermont CEO, Don George. “Our company recognizes that these changes can be frustrating and confusing. That is why we are absolutely committed to providing the resources and information to help Vermonters through these changes.”

Beginning in October of this year, more than 100,000 Vermonters will be required to transition to Vermont Health Connect for their health care coverage. Those Vermonters include small businesses with fewer than 50 employees, sole proprietors, Vermonters who participate in the Catamount program, and individual purchasers. Vermont is the only state to mandate the purchase of health insurance through the Exchange.

As part of a comprehensive effort to educate and support Vermonters, BCBSVT has also held more than 35 community meetings all across the state with more than 1,600 small businesses to share information and answer questions from Vermonters about the Exchange.

In addition to the new phone line and trained staff, the company will also host webinars, enrollment meetings and provide one-on-one support at our new retail store in South Burlington which opens in early May to help Vermonters find the coverage that is right for them.

“As I have crisscrossed Vermont meeting with small businesses, my message is clear; we’ll see you through these changes with the resources you need to keep the coverage you depend on,” George continued. “I sincerely hope that Vermonters who have questions and need support will reach out to our team.”

For more information from Blue Cross and Blue of Vermont and to learn more about Vermont’s Health Benefits Exchange call 1-800-255-4550 or visit us on the web at www.bcbsvt.com/vtreform where you can sign up to attend an upcoming webinar specially designed for you.

Aboute Blue Cross and Blue Shield of Vermont
Blue Cross and Blue Shield of Vermont is the state’s oldest and largest health insurer, providing coverage for about 180,000 Vermonters. It employs about 340 Vermonters at its headquarters in Berlin and branch office in South Burlington, and offers group and individual health plans. More information about Blue Cross and Blue Shield of Vermont is available on the Internet at www.bcbsvt.com. Blue Cross and Blue Shield of Vermont is an independent corporation operating under a license with the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

The Blue Cross and Blue Shield Association is a national federation of 36 independent, community-based and locally-operated Blue Cross and Blue Shield companies that collectively provide healthcare coverage for more than 105 million members – one-in-three Americans.  For more information on the Blue Cross and Blue Shield Association and its member companies, please visit bcbs.com. We encourage you to connect with us on Facebook, check out our videos on YouTube, follow us on Twitter and check out The BCBS Blog, for up-to-date information about BCBSA.