Blue Cross Blue Shield of Michigan Honored with Service Excellence Designation for Federal Employee Program Plan

Michigan Blues recognized for excellent service

July 17, 2008

DETROIT - For the second straight year, Blue Cross Blue Shield of Michigan has received the Federal Employee Program Plan of Excellence designation from the Blue Cross and Blue Shield Association.

The national designation recognizes the Michigan Blues' claims process and customer service for timeliness and accuracy, member satisfaction as well as benefit and administrative cost containment strategies for 82,000 federal government employees and their dependents in Michigan.

 BCBSM scored an excellent rating of more than 100 points out of a possible 120 points. The award represents the dedication and commitment provided by Blue Cross Blue Shield of Michigan employees.

The Blue Cross Blue Shield of Michigan Federal Employee Program administers the Blue Cross and Blue Shield Association's service benefit plan to U.S. federal employees in Michigan.

About Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Michigan, a nonprofit organization, provides and administers health benefits to 4.7 million members residing in Michigan in addition to members of Michigan-headquartered groups who reside outside the state. The company offers a broad variety of plans including: Traditional Blue Cross Blue Shield; Blue Preferred, Community Blue and Healthy Blue Incentives PPOs; Blue Care Network HMO; BCN Healthy Blue Living; Flexible Blue plans compatible with health savings accounts; Medicare Advantage Part D Prescription Drug plans, and MyBlue products in the under-age-65 individual market. Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.