Lacey Bergh, R.N. Director, Clinical Excellence Blue Cross Blue Shield of North Dakota Book Me Headshot Topics Care Delivery Transformation Areas of Expertise Care Coordination Strategies Patient-centered medical home (PCMH) Motivational Interviewing Medical Reviews Educational Institution North Dakota State University Biography Lacey Bergh is director of Clinical Excellence at Blue Cross Blue Shield of North Dakota. Bergh is responsible for the areas of case management, utilization management, medical review and prior authorization in addition to MediQHome, BCBSND’s patient-centered medical home program. She joined BCBSND in December 2013 as director of Clinical Wellness and MediQHome. She earned a Bachelor of Science degree in nursing from North Dakota State University, Fargo.