The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.

Sandy Gibson, A.S.A.

Chief Operations Officer

Blue Cross and Blue Shield of Arizona

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Sandy Johnson Gibson

Areas of Expertise

  • Healthcare Consumer Experience
  • Technology Advancements
  • Product Design



As chief operations officer for Blue Cross Blue Shield of Arizona (BCSAZ), Sandy Gibson oversees BCBSAZ’s daily operations, provides financial oversight and supports the strategic direction of the company.

Gibson has dedicated more than 27 years to BCBSAZ, working her way through the company from her first position as an analyst to her most current position as chief operations officer.

In her role, she oversees the BCBSAZ customer experience, technology advancements and product design to meet the evolving needs of customers.

In addition, Gibson is the chairman of the board of directors for Veritage, the joint effort between BCBSAZ and Banner Health System to deliver Medicare Advantage products to Arizonans.

Gibson is committed to sharing her career learnings with young professionals by giving her time to organizations such as Boys and Girls Club of Metropolitan Phoenix, ASU’s Health Advisory Board and the ASU Actuarial Program. She also devotes time to the Greater Phoenix Economic Council, Leadership Council on Advancing Women, Valley of the Sun United Way and ASU Foundation’s Women and Philanthropy.

Among the many achievements Gibson has earned, one she is particularly proud of is her Associate Designation from the Society of Actuaries.