Member Questions

The Blue Cross Blue Shield (BCBS) system is made up of 36 independent and locally operated companies. For questions about your health insurance coverage, benefits or treatment, please call the toll-free number on the back of your member ID card or find your BCBS company.

Member Services

Federal Employee Program® (FEP) members should visit the FEP website.

Changing Coverage?

Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.

More Information

Media Relations

For general press inquiries, please visit News to contact our media relations team.

Blue Cross Blue Shield Association

Chicago (Headquarters)

225 North Michigan Ave.
Chicago, IL 60601

Washington, D.C.

1310 G Street, NW
Washington, DC 20005

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Report technical issues, provide website feedback, or submit general inquiries.


The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.