Blue Cross and Blue Shield (BCBS) companies are partnering with hospitals, doctors and nurses nationwide on prevention, wellness, disease management and coordinated care programs—all with the goal of helping people get healthy faster and stay healthy longer.

53+ million BCBS members in patient-focused care programs

445,000+ medical professionals engaged

Available in 48 states and D.C.

Improving Health Through Patient-Focused Care

What is patient-focused care?

Patient-focused care programs encourage patients to be active partners in their own health by putting them at the center of their care. They help doctors and nurses provide more effective, efficient and coordinated care to their patients with a focus on prevention and management of common chronic health conditions.

How are BCBS companies improving health?

BCBS companies' patient-focused care programs help people get healthy faster and stay healthy longer, which helps save everyone money.

Blue Cross Blue Shield of Michigan's Patient-Centered Medical Home, the nation's largest, has substantially reduced hospital stays and adult emergency room visits, resulting in $155 million in savings.

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CareFirst BlueCross BlueShield's Patent-Centered Medical Home keeps high-risk patients healthier, resulting in fewer hospital admissions and shorter stays, while saving $267 million.

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Achieving High-Quality Healthcare

We’ve identified four strategies that are critical to improving the U.S. healthcare system and ensuring that every patient receives high-quality healthcare.

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Four pathways to better care

These strategies are critical to providing Americans with more effective, efficient and coordinated care.

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Bright idea: Patient-focused care

When we put the focus on patients, they get healthy faster and stay healthy longer.

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The promise of primary care

BCBS companies are partnering with doctors to improve primary care and patient health.

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Coordinated Care for Better Health

Bringing together locally-developed care models to serve the needs of national employers, the Blue Distinction Total Care program recognizes doctors and hospitals that focus on the whole patient — emphasizing prevention and wellness, delivering more coordinated care, and helping patients better manage chronic conditions.

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The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.