THOUSAND OAKS, Calif. -- Anthem Blue Cross (Anthem) is taking action to help people affected by the ongoing wildfires in Ventura and Los Angeles counties by revising medical and pharmacy guidelines which will help ensure members can continue care and access needed prescription medications.
For impacted members, Anthem is:
- Relaxing time limits for prior authorization, pre-certification and referral requirements – there will be no late penalties.
- Suspending early refill limits for prescriptions.
- Allowing replacement of medical equipment or supplies.
- Extending filing deadlines for claims.
These medical and pharmacy guidelines are effective from December 5, 2017 until January 5, 2018, unless further extended.
These relaxed medical and pharmacy guidelines do not apply to Federal Employees Health Benefits Program members, as those programs have specific guidelines.
For additional questions, members should call the phone number on the back of their membership card as associates are standing by to help.
About Anthem Blue Cross
Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross names and symbols are registered marks of the Blue Cross Association. Also follow us on Twitter at www.twitter.com/AskAnthem or www.twitter.com/AnthemBC_News, on Facebook at www.facebook.com/AskAnthem.