Anthem Blue Cross Supporting People Affected by Southern California Wildfires | Blue Cross Blue Shield

Anthem Blue Cross Supporting People Affected by Southern California Wildfires

THOUSAND OAKS, Calif. -- Anthem Blue Cross (Anthem) is taking action to help people affected by the ongoing wildfires in Ventura and Los Angeles counties by revising medical and pharmacy guidelines which will help ensure members can continue care and access needed prescription medications.

For impacted members, Anthem is:

  • Relaxing time limits for prior authorization, pre-certification and referral requirements – there will be no late penalties.
  • Suspending early refill limits for prescriptions.
  • Allowing replacement of medical equipment or supplies.
  • Extending filing deadlines for claims.

These medical and pharmacy guidelines are effective from December 5, 2017 until January 5, 2018, unless further extended.

These relaxed medical and pharmacy guidelines do not apply to Federal Employees Health Benefits Program members, as those programs have specific guidelines.

For additional questions, members should call the phone number on the back of their membership card as associates are standing by to help.

About Anthem Blue Cross

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross names and symbols are registered marks of the Blue Cross Association. Also follow us on Twitter at www.twitter.com/AskAnthem or www.twitter.com/AnthemBC_News, on Facebook at www.facebook.com/AskAnthem.

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Indexsm. For more information on BCBSA and its member companies, please visit BCBS.com. We also encourage you to connect with us on Facebook, check out our videos on YouTube, follow us on Twitter and check out our blog.

The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.