Health Care Service Corporation Names Manika Turnbull As Chief Diversity Officer

CHICAGO – Health Care Service Corporation (HCSC), the nation's largest customer-owned health insurer, today announced that Manika Turnbull has been named vice president and chief diversity officer effective August 3. In this new role, Turnbull will report to Nazneen Razi, senior vice president, chief human resources officer, HCSC, and will have responsibility for managing HCSC's Center for Diversity and Inclusion (D&I) initiatives, ensuring that diversity and inclusion remain cornerstones of HCSC's culture and continue to be integrated into its business operations.

Turnbull currently serves as chief of staff for Blue Cross and Blue Shield of Illinois (BCBSIL), where she is responsible for supporting all activities of the Office of the President, including strategic planning, messaging and positioning, budget and personnel administration and coordination. Additionally, Turnbull has played an important role in aligning and enhancing our sales and account management processes and capabilities to further strengthen our customer first culture. Turnbull has been with HCSC for more than nine years.

"Manika is the right person at the right time for this critical role. She possesses the change management and interpersonal skills that can move the organization toward new levels of achievement in building relationships across the enterprise and in our local communities," said Nazneen Razi. "With her deep understanding of the company's culture and business operations, Manika will drive our D&I strategy to ensure HCSC continues to attract, develop, and retain a highly talented workforce that is representative of the communities we serve."

Turnbull received her undergraduate degree from James Madison University and a Ph.D. in organizational leadership from The Chicago School of Professional Psychology, where she also currently serves on the Board of Trustees. She is a 2015 Leadership Greater Chicago Fellow and a member of the United Way Women's Leadership Council. She is also a board member of Facing History and Ourselves, an organization that teaches children about racism and prejudice to prevent it from happening in the future, and Playworks Illinois, which aims to improve the health and well-being of children through physical activity.

About Health Care Service Corporation
Health Care Service Corporation is the country's largest customer-owned health insurer and fourth largest health insurer overall, with nearly 16 million members in its Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma and Texas. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross and Blue Shield Association. For more information, please visit, visit our Facebook page or follow us at

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Indexsm. For more information on BCBSA and its member companies, please visit We also encourage you to connect with us on Facebook, check out our videos on YouTube and follow us on Twitter.

The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.