Premera Makes Accessing Your Health Plan Easier Than Ever

Premera redesigns mobile app for iOS and Android

Mountlake Terrace, Wash. -- Premera Blue Cross, a leading health plan in the Pacific Northwest, today announced the launch of a new mobile app for Android and iOS devices, giving  customers easy and convenient access to the health plan information they need while on the go.

“We built the Premera Mobile App following extensive testing with our customers, with the goal of providing a user experience that is simple and easy,” said Neil Lazo, director of mobile products for Premera. “The app makes it easy and convenient for our customers to carry their health care information with them so they have the information they need to make the right health care decisions for themselves and their families.”

With the Premera Mobile App customers can:

  • Find care nearby, in-network doctors, hospitals and urgent care facilities.
  • Follow their claim from billing to payment.
  • Track their deductible for the year.
  • Use the app to serve as a mobile Premera ID card, giving users the convenience of sending their card to their doctor’s office right from their mobile device.
  • Interact with a chat bot*, powered by Microsoft’s Health Bot, to check when their health coverage begins. *The chat bot is currently in beta for Android devices.

Learn more about the Premera Mobile App here.

About Premera

Premera Blue Cross is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to approximately 1.9 million people, from individuals to Fortune 100 companies. The company offers innovative health and wellness solutions focused on quality outcomes for patients and controlling costs. Premera Blue Cross, which has operated in Washington since 1933, is a nonprofit, independent licensee of the Blue Cross Blue Shield Association.

Premera Blue Cross is a member of a family of companies based in Mountlake Terrace, Wash., providing health, life, vision, dental, stop-loss, disability, workforce wellness, and other related products and services. The family of companies employs over 3,600 people and provides healthcare coverage and related services to over 2.1 million members.

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Indexsm. For more information on BCBSA and its member companies, please visit We also encourage you to connect with us on Facebook, check out our videos on YouTube, follow us on Twitter and check out our blog.

The Blue Cross Blue Shield Association is an association of 36 independent, locally operated Blue Cross and/or Blue Shield companies.