Member Questions The Blue Cross Blue Shield (BCBS) system is made up of 36 independent and locally operated companies. For questions about your health insurance coverage, benefits or treatment, please call the toll-free number on the back of your member ID card or find your BCBS company. Visit Member Services Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. More Information Email Subscriptions FAQs Glossary Healthcare Fraud Media Relations For general press inquiries, please visit News to contact our media relations team. Go Our Offices The Blue Cross Blue Shield Association has two office locations. Chicago (Headquarters) Washington, D.C. 225 North Michigan Ave. Chicago, IL 60601 1310 G Street, NW Washington, DC 20005