Dad and son on dock

BCBS Customer Service

Call the toll-free number on the back of your member ID card for BCBS customer service. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Don't have your card? Use the link below to find your local BCBS company's website.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.

More Information

Media Relations

For general press inquiries, please visit News to contact our media relations team.


Our Offices

The Blue Cross Blue Shield Association has two office locations.

Chicago (Headquarters) Washington, D.C.
200 E. Randolph
Chicago, IL 60601
750 9th St. NW
Washington, DC 20001

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.