Kelly Williams

Senior Vice President, Chief Human Resources Officer

Kelly Williams

Kelly Williams is senior vice president and chief human resources officer for the Blue Cross Blue Shield Association (BCBSA), a national federation of 35 independent, community-based and locally operated Blue Cross and Blue Shield (BCBS) companies. Today, one in three Americans is covered by the Blue System. 

Williams oversees the strategic direction of corporate human resources, workplace services and executive & internal communications, focusing on the overall employee experience and drawing closer connections between BCBSA’s people and environment to support the Association’s 1,200 employees. She also facilitates the annual Blue HR Leadership Forum, whose participants include chief human resources officers from across the federation of BCBS companies.  

Prior to joining BCBSA, Williams held a number of HR executive positions, including chief talent officer with Talent Partners and vice president of organizational development with international travel company Abercrombie & Kent. Earlier in her career, she served as a clinical social worker before transitioning into corporate HR and organizational development roles.  

Williams holds a Bachelor of Science degree in human resources development from Oakland University and a Masters of Social Work (MSW) from the University of Michigan at Ann Arbor. 

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.