Nurse Lines Provide Answers to Basic Health Questions
Enabling access to healthcare is one of the primary functions of The Blues®. But sometimes people just want access to healthcare information like advice, resources, support, or even just a calm voice in the middle of the night to help settle your concerns.
Getting the right information is vital, and the skills and resources of a trained healthcare professional such as a nurse can be one of the most effective ways to get the information you need. Sometimes you just need a quick answer to a health issue that doesn’t require immediate medical treatment or a physician visit. That’s why many Blue Cross and Blue Shield companies offer a 24-hour nurse line.
When to Call a Nurse Line
With a 24 hour nurse line, you can call 7 days a week, 365 days a year to ask basic health questions and address concerns such as:
- Your symptoms
- Medications and side effects
- Reliable self-care home treatments
- Self-help and support groups
- When to go to your doctor
- When to go to the emergency room
- Local physician and hospital resources
- Wellness information
Check with Your BCBS Company for Availability
Best of all, the BCBS 24-hour nurse line is a free resource to BCBS members. It’s just one of the benefits the Blues offer to help improve access to high-quality and affordable healthcare, and one of the ways we’re helping to transform the healthcare system for the better.
To find out if your BCBS company offers this service, or to locate the toll free phone number to your local Nurse Line, check the back of your BCBS member card or visit your BCBS company website.