Nurse Lines Provide Answers to Basic Health Questions
Enabling access to healthcare is one of the primary functions of The Blues®. But sometimes people just want access to healthcare information like advice, resources, support, or even just a calm voice in the middle of the night to help settle your concerns.
Getting the right information is vital, and the skills and resources of a trained healthcare professional such as a nurse can be one of the most effective ways to get the information you need. Sometimes you just need a quick answer to a health issue that doesn’t require immediate medical treatment or a physician visit. That’s why many Blue Cross and Blue Shield companies offer a 24-hour nurse line.
When to Call a Nurse Line
With a 24 hour nurse line, you can call 7 days a week, 365 days a year to ask basic health questions and address concerns such as:
- Your symptoms
- Medications and side effects
- Reliable self-care home treatments
- Self-help and support groups
- When to go to your doctor
- When to go to the emergency room
- Local physician and hospital resources
- Wellness information
Check with Your BCBS Company for Availability
Best of all, the BCBS 24-hour nurse line is a free resource to BCBS members. It’s just one of the benefits the Blues offer to help improve access to high-quality and affordable healthcare, and one of the ways we’re helping to transform the healthcare system for the better.