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BCBS Customer Service

Call the toll-free number on the back of your member ID card for BCBS customer service. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Don't have your card? Use the link below to find your local BCBS company's website.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.


Prospective customers can call to discuss options to purchase coverage. Or learn more online about coverage for:

This number is used solely to receive calls and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Learn more about Healthcare Fraud.

More Information

Media Relations

For general press inquiries, please visit News to contact our media relations team.


Our Offices

The Blue Cross Blue Shield Association has two office locations.

Chicago (Headquarters) Washington, D.C.
225 North Michigan Ave.
Chicago, IL 60601
1310 G Street, NW
Washington, DC 20005

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.